It reads the lead
Form, text, Angi email or missed call: it starts the record, no duplicates.
Web chatTextEmailAngi leadMissed call
Reflex by NeuralFlowThe AI-powered CRMEarly access
Reflex. The CRM that works while you sleep.
A crew of AI agents answers, follows up and books. You approve every send.
In plain words
What an agent actually is.
A teammate with one job, your playbook, and a manager: you.
It follows your playbook
Leaks get a next-day visit. Prices come from your sheet or not at all.
Her text, 7:58 amPlaybook: next-day visitCalendar: 2 open slots
It asks before it sends
Approve, edit or skip from the queue, your phone, or a text reply.
ApproveEditSkip
Meet the crew
Six agents. One job each. Around the clock.
Each one earns more freedom as you approve its work.
First Reply
Answers every new lead in under a minute, day or night.
The pitchWhy it matters
Every lead gets an answer inside a minute, so you stop losing the ones who text at 9 pm. It drafts; you approve until it has earned the send.
Follow-up
Chases every quote and every no-reply until they answer.
The pitchWhy it matters
The quote you sent on Monday gets its nudge on Thursday without you remembering. Quiet jobs come back as yeses instead of going cold.
Pipeline
Keeps every job in the right stage and flags what is going cold.
The pitchWhy it matters
A yes moves to Booked on its own and anything that stalls gets flagged, so your board tells the truth without a Friday clean-up.
Hygiene
Merges duplicates, fixes bad phone numbers and emails.
The pitchWhy it matters
No more three records for one customer or texts bouncing off a typo. Every fix is logged, and one click undoes it.
Coach
Texts you a morning brief: what happened, what needs you.
The pitchWhy it matters
One text at 7:30 am: what the crew did overnight and the drafts waiting on you. Reply 1, 2 or 3 and get on with the day.
Nexus
The command agent. Say what you want done; it plans and hands off.
The pitchWhy it matters
Say "get Dan and Ali moving" and it writes the plan, hands each step to the right agent and asks you only for what needs an OK.
Add to your crewVoice · answers the phoneReactivation · wakes past customersResearch · fills in contact detailsSample business: Garden State Heating & Air, Edison NJ. Demo data, not customer results.
Reflex, run by Nexus
Say it. Nexus plans it.
Each step goes to the right agent. You OK only what needs it.
Get Dan Reyes and Ali Khan moving. Book anyone who says yes for Tuesday.Said out loud · 7:41 am
Here is the plan. 2 steps need your OK.
FU
Follow-upText Dan Reyes a Tuesday install offer
Needs OKFU
Follow-upEmail Ali Khan (he opted out of texts)
Needs OKPL
PipelineWatch both, move a yes to Booked
AutomaticFR
First ReplyOffer Tue 8 am or 1 pm to a yes
Acts, tells youRun planChange it
6plans this week
19steps handed off
$1.5kbooked from plans
Ask NexusHold Space to talk
What happened overnight?Text every quote over $5kWho's waiting on a reply?
The product
Inbox, contact, pipeline, reports.
The crew's work shows up everywhere, with a Take over button next to it.
Inbox
ML
Maria LopezSorry it's dripping again…
nowKL
Kevin LeeSaid yes on the phone
9:12DR
Dan ReyesQuote #1042 sent
MonAK
Ali KhanOpted out of texts
MonSorry it's dripping again. Can someone come look this week?Text · 7:58 am
FRFirst Reply is drafting
FRDraft · needs youSorry it's dripping again, Maria. We can come Thursday at 9 am or Friday at 1 pm. Which works better?Her text, 7:58 amPlaybook: next-day visitApproveEditSkip
Sent as written · logged to the record
Quote sent$12.4k
Dan ReyesFurnace install · $4,800
Kevin LeeSmart thermostat · $320said yes
Ali KhanDuct cleaning · $450
Scheduled$8.1k
Priya RamanAC tune-up · $180
Tom NgoHeat pump · $6,200
Booked$27.2k
Carl WeissFurnace repair · $640
Drop to book
PLPipeline moved Kevin Lee to BookedUndo
Which lead sources booked the most jobs last month?
RPHow I counted: jobs that reached Booked, Sep 1–30, by first source
A text lands. First Reply drafts; you approve, edit or skip.
The timeline, the crew's actions and the consent, on one record.
A yes drops straight to Booked. Undo is one click.
Ask in plain English. Every answer shows how it counted.
You're always in control
Nothing goes out without you.
Will it say something wrong to a customer? Here is how it can't.
The queue
Approve, Edit or Skip, with a Why line on every draft.
The autonomy ladder
Earned per task, after 25 approvals you don't edit.
SuggestDraftAct and tellOn its own
While you were out
Everything the crew did, each line with undo.
Pause, any time
For one person or for everyone, from any screen.
Urgent goes to you
Gas smell, no heat, flooding: the agents pause and call you.
The cap and the playbook
We never upgrade you on our own. No prices outside your playbook.
From your phone: swipe right to approve, left to skip.
Your data stays yours. Every action is logged, with undo.
ARIA · the front door
ARIA answers on your website. Reflex does the rest.
Try it as your own business: type your name and what you do.
Try one:
AV
Your businessAva · virtual receptionist
Ava only knows what you typed, so she asks instead of guessing.Powered by NeuralFlow AI
Who it's for
Built for local service businesses.
If every job needs a quote, a booking and a follow-up, it fits.
and many more
Put a crew on your leads this month.
Reflex is in early access. Two ways to start, both with the founder.
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