The call that becomes your next case
comes in at 9:41pm.
Someone who just had an accident, got served, or was let go does not wait until Monday — and they rarely call one firm. Whoever picks up first usually gets the consultation. Our AI receptionist answers every inquiry the moment it arrives, takes structured intake, screens for practice area and conflicts, and books the consult straight into your calendar — without ever giving legal advice.
Where firms quietly lose cases.
Almost none of it happens during business hours, and almost none of it shows up in a report. The call simply never becomes a file.
Voicemail after hours
Legal problems start on a Friday night as often as a Tuesday morning. A voicemail box asks a distressed caller to wait — so they hang up and dial the next firm on the results page.
Nobody free to answer
When your team is in court, at a deposition, or already on a call, inbound inquiries stack up. By the time someone calls back, the caller has usually already retained.
Time lost to bad matters
Consultation slots are finite. Filling them with matters outside your practice areas, or ones you would decline anyway, costs the same hour a signed case would have taken.
Built for legal intake.
Not a generic chatbot with a law firm logo dropped on it — the intake flow, the screening questions, and the guardrails are configured around how your firm actually takes on work.
Answers in Seconds, Always
Nights, weekends, holidays, mid-hearing. Every inquiry gets an immediate, composed response instead of a voicemail prompt — which is usually the entire difference between a retained client and a lost one.
Structured Intake
Captures the facts your team needs before a consult — matter type, dates, parties involved, and contact details — and delivers them as a clean summary rather than a garbled voicemail transcription.
Conflict Details Up Front
Collects opposing party and matter details at first contact and passes them to your team before the consultation is confirmed, so a conflict surfaces early instead of on the day.
Practice-Area Routing
Identifies the matter type and routes accordingly — the right attorney, the right calendar. Matters you do not take are politely referred out using rules you define, not guesswork.
Books the Consult Live
Checks real availability and confirms the appointment inside the conversation, while the caller is still motivated — no scheduling link sent to an inbox they never reopen.
Follows Up Automatically
If someone gives their details but drops off before booking, they get a personal follow-up. Nothing sits forgotten in a voicemail queue until Monday.
It stays firmly on the intake side.
The fastest objection we hear is about professional responsibility, and it is the right question to ask. The receptionist is scoped to scheduling and information gathering — the boundaries are configured explicitly, and your attorneys keep every judgment call.
Gives legal advice. It does not interpret law or comment on the merits of a matter. Asked for advice, it defers to the attorney consultation and returns to booking.
Quotes fees or terms. Pricing, retainers, and engagement terms are attorney conversations. It will not improvise a number.
Forms a relationship. It schedules consultations. It does not accept matters, confirm representation, or imply either.
Hands off to your attorneys. Intake goes straight into your firm's own calendar and inbox over encrypted connections, with the screening decision left entirely to your team.
Live in under two weeks.
You are busy practising law, so the build is on us. Your time commitment is roughly one call plus a review.
Intake Discovery Call
Fifteen minutes on your practice areas, the matters you decline, your screening questions, and who each type of consult should route to. That conversation becomes the specification.
We Build and Train It
We configure the receptionist on your firm — your voice, your intake fields, your routing rules, and the guardrails above. You review a transcript of it handling realistic inquiries before anything goes live.
Deploy and Connect
It goes on your site and connects to your calendar and inbox. We test the full path end to end — inquiry, intake, conflict details, booking, confirmation — before it takes a single real caller.
Tune on Real Conversations
We review actual inquiries with you and sharpen the questions, the routing, and the tone. Intake quality improves as the receptionist sees more of how your callers actually talk.
Questions firms ask us.
The professional responsibility questions come first, and they should.
Does the AI give legal advice to callers?
No. It is configured to gather intake information and schedule consultations only. It never interprets law, never comments on the merits of a matter, and never quotes fees. If a caller asks for advice, it says an attorney will cover that on the consultation and moves on to booking.
How does it handle conflict checks?
It captures the details a conflict check needs at first contact — caller name, opposing party, and matter type — and passes them to your team before the consultation is confirmed. The screening decision stays with your attorneys; the AI only collects the inputs.
What happens with confidential information a caller shares?
Intake data is transmitted over encrypted connections and delivered straight into your firm's own systems — your calendar and your inbox. We configure what is captured and what is deliberately not captured, so sensitive detail is left for the attorney consultation.
Can it route by practice area?
Yes. It identifies the matter type from the conversation and routes accordingly — booking with the right attorney, flagging matters you do not take, and referring out cases outside your practice areas using rules you define.
How long does setup take?
Typically under two weeks. We start with a short discovery call covering your practice areas and intake rules, build and train the receptionist on your firm, then deploy and test it on your site before it takes a single live inquiry.
See it take an intake call.
Book a free fifteen-minute call and we will run a live intake demo against your own practice areas — including the guardrails. No commitment, and no pitch deck.
Book My Intake Demo →